We are open 7 days a week, including most bank holidays!
09h30 until 17h30 Mon-Fri and
10h00 - 18h00 weekends and holidays.

FREQUENTLY ASKED QUESTIONS

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We are open all year around, with the exception of Christmas Day, Boxing Day and New Year’s day. Opening times are reflect 09h30 to 17h30 Monday to Friday (term-time) and 10h00 to 18h00 weekends and holidays.

Note though that periodically we may be required to close for maintenance such that Play Farm can continue operating at the high standard you are used to. Please refer to our Website or Facebook page for the most up-to-date scheduling. By following us on Facebook you will receive notifications of any changes.
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During off-peak (term-time weekday) times your admission price entitles your child to unlimited play and the use of all of the available facilities. However, during busier times, typically weekends and holiday periods, then your visit may be restricted to a 2 hour window.
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No, all children remain the responsibility of the parents while on site. Having said that, Play Farm staff members will make every effort to ensure that children play in their age-designated areas only, so as to ensure that younger children are assured a safe play environment at all times.
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Though there is a charge for children aged under 18 months, there is an exception for “babes in arms”, typically those under 6 months and not making use of the Play Frame facilities. If you expect that you will be taking your children into the Baby area, we ask that you pay the Under 18m charge, to compensate us for the investment made.
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We charge for adults as we have strict guidelines on our capacity levels at The Play Farm (in busy times, for every adult at The Play Farm, one less child can play). This allows us to provide a comfortable and safe environment for all customers. The play frame is of a sturdy construction, designed with adults in mind as well as youngsters and we would encourage you to interact with your children.

Note though that a recent pricing change means that each paying group sees one adult entry refunded when spending more than £10 at our Café.
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With the exception of food for young babies, we don’t allow the consumption of your own food on the premises. We provide good food for people of all ages. The Play Farm has a fully functioning kitchen with restaurant and as such we have to adhere to strict regulations as laid out by the Health & Safety Executive. These regulations are the same as those stipulated for any restaurant and do not permit members of the public to bring food other than that prepared on the premises.
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The only strict requirement is that all children and adults wear socks on the Play Frame at all times. Bare feet can create hygiene issues and can cause children to “stick” on the slides. If you have forgotten socks, they are available to purchase at £2 per pair. Other than socks, it is recommended to wear long trousers and tops.
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Yes, we have a working lift facilitating easier access to our facilities.
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We have recently invested to expand the Baby area by 50%, inclusive of new sensory features/equipment to keep your little ones engaged. As long as you feel your baby is old enough, please bring them along. Come and take a look if it’s for you and your little one.
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We do not have dedicated customer parking, however we are located directly opposite the NCP at The Brewery Quarter. Paying customers are entitled to a 20% discount on their parking charge. Just ask at reception.
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